Terms of Use

Rules for Using melvenna.com

Terms of Use

These terms govern access to melvenna.com and use of its content, customer accounts, reviews, forms and website features.

Last updated: September 22, 2026

Acceptance and Permitted Use

By accessing melvenna.com, users agree to these Terms of Use and applicable law. The website may be used for lawful personal shopping, product research, customer support and account management.

Accounts and Security

Users are responsible for safeguarding account credentials, limiting access to their devices and reporting suspected unauthorized activity. False account information and unauthorized use of another person’s account are prohibited.

Website and Safety Content

Website content provides general product and shopping information. It does not replace model-specific labels, instructions, warnings, proper fit assessment, professional training or legal requirements applicable to the customer’s activity or location.

Intellectual Property and Brand Use

The Melvennaβ„’ name, logos, website design, photographs, graphics, videos, downloads, text and page layouts are owned by or licensed to the operator. They may not be reproduced, modified, distributed, framed or commercially exploited without written permission.

Reviews and User Content

Users submitting reviews, photographs, comments or safety reports confirm that the content is truthful, lawful and that they have the right to submit it. We may moderate or remove unlawful, misleading, abusive, unsafe, infringing or irrelevant content.

Prohibited Website Uses

  • Unauthorized access, security interference or malicious code
  • Automated scraping or commercial copying without permission
  • Fraud, impersonation, false claims or deceptive reviews
  • Infringement of privacy or intellectual-property rights
  • Promotion of unsafe helmet practices or unlawful activity

Third-Party Services

The website may use or link to payment providers, carriers, social networks, analytics services and other third parties. Their services are governed by their own terms and privacy practices. A link does not necessarily represent endorsement.

Availability and Liability

We may maintain, modify or temporarily restrict website features for security, legal compliance, maintenance or service improvements. We do not guarantee uninterrupted or completely error-free operation.

Nothing in these terms limits legal rights or liabilities that cannot lawfully be limited.

Website Operator Information

Brand/Website: Melvennaβ„’ Β· melvenna.com

Operator: Shenzhen Zhongwang Yilian Technology Co., Ltd.

Owner: Yang Zao

Email: service@melvenna.com

Phone: +86 134 2886 9995

Hours: Monday–Friday: 9:00 AM–6:00 PM; Saturday: 10:00 AM–4:00 PM; Sunday: Closed

Address: Unit 2202, Building 1, Hejian Yungu, No. 8 Xinwang Road, Xinsheng Community, Longgang Subdistrict, Longgang District, Shenzhen, China

Melvennaβ„’ and melvenna.com are operated by Shenzhen Zhongwang Yilian Technology Co., Ltd.